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Noticeboard

Notice to patients:

GDPR: GDPR is a new law on how your personal data is processed and kept. For more information please see the bottom of this page. 

Car Parking Fines: The dentist surgery upstairs have installed cameras on their side of the car park. This is clearly marked as “dental patients’ car park” above their entrance. 

 

If you park in the dentist car park

they will send you  a fine of £100

 

This is being monitored by an external company who initiate the fines, on behalf of the dentists.

  

Hearing Loop

The surgery has a portable hearing loop for patients hard of hearing with a hearing aid to use. If you would like to use this when you attend the surgery, either in reception or while seeing the Doctor or nurse, please let reception know. You will need to switch your hearing aid to the ‘T’ position.

Why not join our patient participation group?

We have set up a Patient Participation Group (PPG).  This new Patients' and Carers' Group will meet at our practice on a regular basis and we hope that you would be able to join us for our first meeting.  any patient and/or carer who is registered with our practice can join our PPG.  The membership is open and we are encouraging our patients to join the group in order to engage with our staff and help us provide the best services for you.  Please note this is a VOLUNTARY activity. Refreshments will be made available for attendees and the meeting will last no longer than an hour and a half. Please speak to a member of the reception team if you are interested in attending the next meeting.

 

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Repeat Prescription Requests/Online Appointment Booking

We are delighted to be able to offer online appointment bookings.  In addition patients will be able to request their repeat prescriptions electronically.  To register you will need to come into the Surgery with photo identification (driver's licence or passport) and we will arrange for your access to be provided for these services.

 

NHS Go - Developed by young people for young people

Health information and advice for young people in London. Sexual Health Week. Find out everything you need to know about sexually transmitted infections, ...

NHS Go is the new way to get free, 24/7 access to health information that helps young people take control of their health www.nhsgo.uk/

 

Loan of Blood Pressure Machines

Please could all patients ensure that if one of our blood pressure machines is loaned to you for monitoring your blood pressure at home, that it is returned promptly after 1 week and in the condition it was loaned.  There is a waiting list for these machines.

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Our Staff

All our staff are there to HELP YOU and are pleased to do so. The receptionists are your link with the rest of the practice. They may need to ask you medical details in order to work effectively and at all times are working under the instructions of the doctors. All information given to them is treated in confidence and they are bound by the same codes of conduct as the doctors and nurses. The more information you are able to give them the better they will be able to assist you.

Doctors In Training

We are a registered training practice for both qualified doctors completing their final part of GP training, and for medical students. We ask for your co-operation in this essential part of their education. They are fully supervised and responsible to us. The receptionist will inform you should an extra person be present in the consultation. Should you ever wish to see a partner without the presence of a medical student or GP registrar, your request will always be honoured to avoid embarrassment. Videos are used to assess consultation styles. You will be asked to sign a consent form. You may decline to be filmed at anytime.

 

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Facilities For The Disabled

Our medical centre is purpose-built to accommodate the special requirements of those patients who are disabled. There is wheelchair access to the consulting rooms, treatment room and disabled toilet facilities. In addition, there is a baby changing facility.

Havering CCG

The practice is part of Havering CCG, which brings together all the local GPs to give a lead in planning and improving local health services. Occasionally the practice will have to adhere to CCG recommendations especially in areas of NHS prescribing and referral. In these cases the CCG directs practices to the most effective treatments.

If you require further details of primary medical services in the Havering area please contact Havering CCG contact details are as follows: 

 Havering Clinical Commissioning Group

 
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