99 Western RoadRomfordEssex, RM1 3LSTel: 01708 775300
Car Parking Fines: The dentist surgery upstairs have installed cameras on their side of the car park. This is clearly marked as “dental patients’ car park” above their entrance.
This is being monitored by an external company who initiate the fines, on behalf of the dentists.
The surgery has a portable hearing loop for patients hard of hearing with a hearing aid to use. If you would like to use this when you attend the surgery, either in reception or while seeing the Doctor or nurse, please let reception know. You will need to switch your hearing aid to the ‘T’ position.
Why not join our patient participation group?
We have set up a Patient Participation Group (PPG). This new Patients' and Carers' Group will meet at our practice on a regular basis and we hope that you would be able to join us for our first meeting. any patient and/or carer who is registered with our practice can join our PPG. The membership is open and we are encouraging our patients to join the group in order to engage with our staff and help us provide the best services for you. Please note this is a VOLUNTARY activity. Refreshments will be made available for attendees and the meeting will last no longer than an hour and a half. Please speak to a member of the reception team if you are interested in attending the next meeting.
Repeat Prescription Requests/Online Appointment Booking
We are delighted to be able to offer online appointment bookings. In addition patients will be able to request their repeat prescriptions electronically. To register you will need to come into the Surgery with photo identification (driver's licence or passport) and we will arrange for your access to be provided for these services.
NHS Go is the new way to get free, 24/7 access to health information that helps young people take control of their health www.nhsgo.uk/
Please could all patients ensure that if one of our blood pressure machines is loaned to you for monitoring your blood pressure at home, that it is returned promptly after 1 week and in the condition it was loaned. There is a waiting list for these machines.
There are currently also 4 GP Registrars working at our Practice.
BSc, MBBS 1984 London, FPCert
BSc, MBBS, 1985 London, MRCGP, FPCert
MB ChB 1986 Bristol, DRCOG, DCH, FRCGP, DFFP, MILT
MBBS 1987 London, DFFP(Part-time - available Mondays Tuesdays, Wednesdays and Fridays)
MBBS 1989 London, MRCGP, DMCC, FRGS
MBBS 1999 London, DRCOG, DFFP, MRCGP, DipPCRheum
(Part-Time available Mondays, Tuesdays, Wednesdays and Thursdays)
MBBS 2004 London, MRCGP
MBBS 2001 London, MRCGP
(Part-time Mondays, Wednesdays, Thursdays and Fridays)
RGN Np PgDip
Mrs Allison Lipman: (Practice Manager) is responsible for the smooth running of the practice and is the first point of contact to deal with any non-medical concerns or complaints you may have about the surgery. e-mail: HAVCCG.email@example.com, Allison will look into these concerns and write back to you with a full response. If you feel you wish to raise your complaint higher, please contact the NHS England Customer Contact Centre on: Phone: 0300 311 22 33 (this is charged as a local rate call) Email: firstname.lastname@example.org Address: NHS England, PO Box 16738, Redditch, B97 9PT Website: www.england.nhs.uk
Anne Tomlinson: (Information Technology) - Anne is responsible for all Information Technology at the practice and also deals with any requests received from Local Authorities, Solicitors and Patients requesting Medical Records. Anne is available between 9am-4pm, Monday to Thursday.
Sheila Potter, Jayne Potter & Keeley Ash: (Secretarial Team) deal with daily correspondence between the practice and outside agencies, such as hospital outpatient departments and private consultants. If you have any queries regarding referral letters please contact this department between 9am to 4pm, Monday to Friday.
Reception Manager: Janet Soane and Deputy Reception Manager: Sheila Gould. Janet and Sheila oversee appointments, prescriptions and manage the Reception Team.
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