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Noticeboard

Car Parking Fines: The privately owned dental surgery upstairs have installed cameras on their side of the car park. This is clearly marked as "Dental patients’ car park” above their entrance. To avoid a fine please park on the right side or consider using other local parking facilities.

 

If you park in the dentist car park

they will send you  a fine of £100

 

This is being monitored by an external company who initiate the fines, on behalf of the dentists.

  

Hearing Loop

The surgery has a portable hearing loop for patients hard of hearing with a hearing aid to use. If you would like to use this when you attend the surgery, either in reception or while seeing the Doctor or nurse, please let reception know. You will need to switch your hearing aid to the ‘T’ position.

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Repeat Prescription Requests/Online Appointment Booking

We are delighted to be able to offer online appointment bookings.  In addition patients will be able to request their repeat prescriptions electronically.  To register you will need to come into the Surgery with photo identification (driver's licence or passport) and we will arrange for your access to be provided for these services.

 

NHS Go - Developed by young people for young people

Health information and advice for young people in London. Sexual Health Week. Find out everything you need to know about sexually transmitted infections, ...

NHS Go is the new way to get free, 24/7 access to health information that helps young people take control of their health www.nhsgo.uk/

 

Loan of Blood Pressure Machines

Please could all patients ensure that if one of our blood pressure machines is loaned to you for monitoring your blood pressure at home, that it is returned promptly after 1 week and in the condition it was loaned.  There is a waiting list for these machines.

Practice Management

Mrs Allison Lipman: (Practice Manager) is responsible for the smooth running of the practice and is the first point of contact to deal with any non-medical concerns or complaints you may have about the surgery.  e-mail: HAVCCG.westernroad@nhs.net, Allison will look into these concerns and write back to you with a full response. If you feel you wish to raise your complaint higher, please contact the NHS England Customer Contact Centre on: Phone: 0300 311 22 33 (this is charged as a local rate call) Email: england.contactus@nhs.net Address: NHS England, PO Box 16738, Redditch, B97 9PT Website: www.england.nhs.uk

Reception Team

Reception Manager: Janet Soane and Deputy Reception Manager: Sheila Gould. Janet and Sheila oversee appointments, prescriptions and manage the Reception Team.

 
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