Welcome to our surgery! We always strive to do the best we can for our patients.

Western Road Medical Centre is part of Marshalls Primary Care Network (PCN) along with The New Medical Centre and North Street Medical Centre.
The aim of a PCN is to build on existing primary care services by employing an extended healthcare team including Physiotherapists, Dieticians, Pharmacists, Mental Health Practitioners, Podiatrists, Social Prescribers and Care Co-ordinators. This team of professionals provide extra services to our patients to enable greater provision of proactive, personalised, coordinated and more integrated health and social care. For more details please click on the feature tile ‘Havering Marshalls – Primary Care Network’ on the right. 

If you are seeking medical advice, please start with the information below.

Self-management for common conditions

Typical duration of common illnesses that usually settle without needing to see a doctor:

Cough and cold/bronchitis – 3 weeks
Sore throat – 7-12 days
Earache – 4 days
Diarrhoea – 1-2weeks (vomiting often accompanies at the start and generally settle within 48 hours)
Sinusitis – 2-3 weeks

www.whenshouldiworry.com   describes the worrying features to look out for if your child is unwell.

NHS Choices has information on management of a wide range of short and long term conditions.

Have a look at these – they may help answer your concerns without needing to wait for an appointment

1. 1. The tiles on the right side of the screen
   2. The links below
   3. Icons on the bottom right
   4. Links in the blue header menu above

Covid-19 links

Covid-19 vaccination/boosters – you will be contacted when it is your turn and can then book an appointment via 119.

COVID-19 – related links including info on recovery/long-COVID syndrome

https://www.yourcovidrecovery.nhs.uk

Other links

Book an appointment for blood test   (once you have been given a blood form)

Request repeat contraceptive prescription  Scroll to bottom and click option on right hand side “Need to complete a review”

New patient registration

Consent to talk to family members form – Adults Only

Data opt Out – Information for Patients