Western Road Medical Centre

99 Western Road, Romford, Havering, RM1 3LS

It's Sunday 2:28 PMSorry, we're closed


Telephone: 01708 775300


Statement of Purpose

We aim to provide safe, effective, accessible NHS Primary Care for people living in (or visiting) our practice area who choose to register with us, both at the surgery and, where medically needed, at home.

We aim for an excellent standard of clinical care for a range of core and extended medical services within our NHS contract, and referral to secondary care for investigation and further management as appropriate.

We operate a book-on-the-day system to provide same day appointments for the acutely ill, and daily we have a doctor visiting the sick elderly housebound.

We offer extended hours access and participate in care for local residential homes and a step-down rehabilitation unit.

We work closely with other community services such as the district and palliative care nurses and health visitors. We work alongside our mental health, alcohol and drugs, social services and voluntary colleagues, signposting our patients to the support and care they need.

Learning and teaching is fundamental to provision of excellent care and all staff participate in regular mandatory training and clinical meetings. Many non-clinical staff engage in personal development with NVQs. We teach undergraduate medical students and GP trainees to help ensure the future of General Practice care.

We offer a wide range of extra medical services including minor surgery, a range of family planning procedures, and travel immunisations.

Health promotion is a priority. We provide screening for cervical cytology, immunisations, well-person screening for obesity, smoking, hypertension and hyperlipidaemia. We run weekly dedicated clinics to optimise management of diabetes and COPD where patients are encouraged to understand and manage their own condition.

Non-NHS services include provision of certificates and reports, and medical examinations for employment, insurance, driving and fostering.

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Patient Participation Group

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Opening Times

  • Monday
    Open (Basic queries only): 08.00am l Clinics start: 9:00 l Close: 6.30pm
  • Tuesday
    Open (Basic queries only): 08.00am l Clinics start: 9:00 l Close: 6.30pm
  • Wednesday
    Open (Basic queries only): 08.00am l Clinics start: 9:00 l Close: 6.30pm
  • Thursday
    Open (Basic queries only): 08.00am l Clinics start: 9:00 l Close: 6.30pm
  • Friday
    Open (Basic queries only): 08.00am l Clinics start: 9:00 l Close: 6.30pm
  • Saturday
  • Sunday