Western Road Medical Centre

99 Western Road, Romford, Havering, RM1 3LS

Telephone: 01708 775300


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Useful links

May bank holiday pharmacy opening 2024

End of Life Care Medicines dispensing pharmacies May 2024

Prescription charges and info about Prepayment Certificates

Prescribing changes since July 2017

Electronic Prescription Service (EPS)

Prescriptions can be printed or sent via EPS. The latter is an instant emailing service which is secure and is particularly useful for remote consultations and for repeat/repeat dispensing prescriptions. For an EPS prescription to be done, you will be asked to nominate a pharmacy of your choice – this can be to any pharmacy in England who have subscribed to the EPS service. Once allocated, this pharmacy will remain your default pharmacy for future prescriptions, but can easily be changed upon request.

Requesting Repeat prescriptions

  • Written request – If you want the prescription posted back please enclose a stamped addressed envelope.
  • Electronically – to register for requesting your repeat medication electronically please bring in photo ID to Reception and your access will be activated.
  • Nominated Pharmacy – Order repeat prescriptions via your nominated Pharmacy.
  • Via this website – Click on the coloured tile on the home page and complete the simple registration form.

Please allow up to two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

* Please note we do not take telephone calls for repeat prescriptions as this can lead to errors.

Repeat Dispensing

We are currently trying to switch medications being given on a long term basis to “repeat dispensing” which means that it will be dispensed automatically by the pharmacy without the need for a request to be received by the practice. This is suitable for medications that patients take regularly (i.e. daily/weekly etc) and do not require monitoring. A review will still be needed when the authorised number of medication issues has expired. This option is not suitable for controlled drugs, drugs requiring regular blood tests or clinical review, or patients whose condition is not considered stable. We hope this will improve patient experience in terms of accessing repeat medication supplies and also to free-up clinician time for other commitments.

Medication Reviews are carried out by the doctors or clinical pharmacist for all patients who receive medication on repeat or repeat dispensing. Depending on individual cases, this will usually be 6-12 monthly and may be carried out without the need to attend. If you prefer or if the clinician thinks it necessary, a face-to-face consultation may be arranged to complete this.

Delivery service – Many pharmacies offer this service for patients unable to leave their residence


Opening Times

  • Monday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Tuesday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Wednesday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Thursday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Friday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Saturday
  • Sunday
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