Western Road Medical Centre

99 Western Road, Romford, Havering, RM1 3LS

Telephone: 01708 775300

nelondonicb.westernroad@nhs.net

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Patient Participation Group

Dear Patient,

We would like to know how we can improve our service to you and how you perceive our surgery and staff.

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

Please Note:  Our Patient Group is for patients that are registered as a patient at our practice only.  Anyone submitting this form to us to sign up for our Patient Practice Group that is not registered as one of our patients will not be accepted and your form will be disregarded.  Thank you.

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Opening Times

  • Monday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Tuesday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Wednesday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Thursday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Friday
    08:00am to 06:30pm
    Extended hours appointments (pre-booked only) 18:30-19:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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